Adaptive Card disappears intermittently in Teams V2

[stejura-sfdc]

With Teams V2 we've noticed that the adaptive card dropped into the chat via our messaging extension intermittently disappears. I've attached a video showcasing the problem below.

Glitch: https://glitch.com/~phrygian-amused-griffin

Teams Manifest:
teamsAppManifest.zip

Recording:

Screen.Recording.2024-04-09.at.3.37.41.PM.mov

Teams App Version Details

• Operating System: MacOS Sonoma 14.4
• Browser: Google Chrome 122.0.6261.129
• Teams Client Version (webapp): 1415/24031414706
• Teams Desktop:
  • Teams Version: 24033.812.2721.9190
  • Client version: 50/24031414706

[Prasad-MSFT]

@stejura-sfdc - We tried to repro this issue using the provided manifest and observed that, in the first click the adaptive card is not getting added in the compose box, however next time onwards it gets added and can be posted without disappearing.

Tested in both MS Teams web/desktop client.
Operating System: Windows 11
Teams Desktop:

Microsoft Teams version 24096.2100.2802.2509.
The client version is 49/24040701700.

[stejura-sfdc]

Hi @Prasad-MSFT - I can consistently reproduce this issue when trying to add the adaptive card in a Team channel (as shown in the video). But it works fine for a 1:1 message.

There is definitely an issue with the new Teams V2 UI since I cannot reproduce this in the old UI.

Let me know if you'd like access to my Teams tenant. I can share credentials so that you can verify.

EDIT: - We (Salesforce) have reports of other customers running into this problem as well.

[Prasad-MSFT]

Hi @stejura-sfdc - Could you please share the test credentials, so that we can test and raise bug accordingly?

[stejura-sfdc]

Hi @Prasad-MSFT, can you share your email with me here? I'll send the credentials to your email

[Prasad-MSFT]

@stejura-sfdc - Please share the credentials and app details via microsoftteamsdev@microsoft.com

[stejura-sfdc]

Hi @Prasad-MSFT - I have sent the login credentials to microsoftteamsdev@microsoft.com. Please look for an email titled: "Login Credentials for Adaptive Card disappears intermittently in Teams V2 #2261"

Let me know if you need additional details in order to reproduce the issue

[Prasad-MSFT]

Hi @stejura-sfdc - Thanks for sharing the credentials. We tried to repro the same behaviour with the tenant provided however we can't repro this. Its working fine at our end.

Tested in Microsoft Teams version 24074.2323.2827.4973.
The client version is 49/24022924517.

Attaching the video:
Teamsv2AC.pptx

Although we were not able to replicate the behaviour, we have raised a bug for the same. We will inform you once we get any further update from engineering team.

Thanks!

[microsoft-github-policy-service]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 3 days. It will be closed if no further activity occurs within 3 days of this comment.

[microsoft-github-policy-service]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 3 days. It will be closed if no further activity occurs within 3 days of this comment.