Unable to Grant Permissions to Asset Management 365 Application in Microsoft Teams Permission Section

[DeepeshCubic]

I'm encountering a critical issue where I'm unable to grant permissions to the Asset Management 365 application within the permission section of Microsoft Teams. Additionally, I've noticed that the Asset Management 365 application is not visible in the permission section on Teams, further complicating the configuration process.

1.Access the permission settings of Microsoft Teams.
2.Navigate to the section for managing application permissions.
3.Search for the Asset Management 365 application in the list of available applications.
4.Observe that the Asset Management 365 application is not visible in the permission section.

{
"$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.9/MicrosoftTeams.schema.json",
"manifestVersion": "1.9",
"packageName": "Asset Management 365",
"id": "#######################",
"developer": {
"name": "HR365",
"websiteUrl": "https://www.hr365.us",
"privacyUrl": "https://www.hr365.us/privacy/",
"termsOfUseUrl": "https://www.hr365.us/end-user-license-agreement-eula/",
"mpnId": "4552499"
},
"name": {
"short": "Asset Management 365",
"full": ""
},
"devicePermissions":[
"media"
],
"description": {
"short": "Asset Management 365",
"full": "Asset Management 365"
},
"version": "24.0510.1848.0000",
"icons": {
"outline": "################outline.png",
"color": "##################color.png"
},
"accentColor": "#FFFFFF",
"configurableTabs": [
{
"configurationUrl": "https://{teamSiteDomain}{teamSitePath}/_layouts/15/TeamsLogon.aspx?SPFX=true&dest={teamSitePath}/_layouts/15/teamshostedapp.aspx%3FopenPropertyPane=true%26teams%26componentId=###################forceLocale={locale}",
"canUpdateConfiguration": true,
"scopes": [
"team"
]
}
],
"staticTabs": [
{
"entityId": "com.clsppdev.edp.sphttp",
"name": "AMM",
"contentUrl": "https://{teamSiteDomain}/_layouts/15/TeamsLogon.aspx?SPFX=true&dest=/_layouts/15/teamshostedapp.aspx%3Fteams%26personal%26componentId=##################################forceLocale={locale}",
"scopes": [
"personal"
]
}
],
"validDomains": [
".login.microsoftonline.com",
".sharepoint.com",
"*.sharepoint-df.com",
"spoppe-a.akamaihd.net",
"spoprod-a.akamaihd.net",
"resourceseng.blob.core.windows.net",
"msft.spoppe.com"
],
"webApplicationInfo": {
"resource": "https://{teamSiteDomain}",
"id": "#####################"
}
}

[Prasad-MSFT]

Hi @DeepeshCubic - Is this a custom app? We searched this app in Teams app store but could not find it.
Could you please provide more details on your issue? Which permissions are you trying to grant here?
Are you talking about this permission tab?

[DeepeshCubic]

I want to give Camera permission to my application like these toggle permission section but my application is not visible in this Permission section.

[Prasad-MSFT]

@DeepeshCubic - From the manifest json shared i can see your app's manifest.json has been updated by adding devicePermissions and specifying which propertie that you use in your application as per this document.
Please verify if you have configured all the settings and permissions as per this document (https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/device-capabilities/media-capabilities?tabs=mobile)?

Also, are you using New Teams? The Media API isn't supported in the new Teams client.
https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/device-capabilities/media-capabilities?tabs=mobile#media-capability-apis

[DeepeshCubic]

Yes, i'm using New Teams but in one Tenant it is working fine and in other its not , will tell me the solution and what should i used for new Teams

[Prasad-MSFT]

Since the application works fine in one tenant but not in another, verify if there are any differences in the configuration or permissions settings between the two tenants that could be causing the issue.

[microsoft-github-policy-service]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 3 days. It will be closed if no further activity occurs within 3 days of this comment.