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Synology photos not working in Media sources #103653

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MikeD90 opened this issue Nov 8, 2023 · 11 comments · May be fixed by #117695
Open

Synology photos not working in Media sources #103653

MikeD90 opened this issue Nov 8, 2023 · 11 comments · May be fixed by #117695

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@MikeD90
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MikeD90 commented Nov 8, 2023

The problem

I have integrated my HA with Synology to show a photo slider on my dashboard. The integration itself seems to work as I'm able to view the names of the photos in the media sources, but when opening up the photos they aren't shown. Issue has already been reported previously but closed due to inactivity: #92600

Schermafbeelding 2023-11-08 om 15 37 26 Schermafbeelding 2023-11-08 om 15 37 35

What version of Home Assistant Core has the issue?

core-2023.11.1

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Synology

Link to integration documentation on our website

https://www.home-assistant.io/integrations/synology_dsm/

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@home-assistant
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home-assistant bot commented Nov 8, 2023

Hey there @hacf-fr, @Quentame, @mib1185, mind taking a look at this issue as it has been labeled with an integration (synology_dsm) you are listed as a code owner for? Thanks!

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@ROnderstal
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ROnderstal commented Nov 17, 2023

same issue here, while tracking traffic seeing error 404 (not Found) when opening the image in the media browser
when looking into the media source link 401 (Unauthorized) is thrown
home-assistant_synology_dsm_2023-11-17T14-55-43.474Z.log

@MikeD90
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MikeD90 commented Jan 17, 2024

Any progress on this bug?

@issue-triage-workflows
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There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.

@issue-triage-workflows issue-triage-workflows bot closed this as not planned Won't fix, can't repro, duplicate, stale Apr 23, 2024
@bob5ec
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bob5ec commented Apr 23, 2024

Hey there @hacf-fr, @Quentame, @mib1185, this is still an issue. My android app now even crashes when it tries to display images.

@mib1185
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mib1185 commented Apr 23, 2024

@lodesmets do you mind to have look into this? I think/hope you're more experienced with the synology photo part of this integration 🙈

@mib1185 mib1185 reopened this Apr 23, 2024
@lodesmets
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Hey @MikeD90,

Sorry for the late response. I think this is the same issue as #92600. The issue is that the picture is in a shared folder. At the time @mib1185 was very busy, but I noticed that on 13 april the library update got approved. So I would expect it to be merged any time soon (See PR #115499 )

@MikeD90
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MikeD90 commented Apr 24, 2024 via email

@ndonkersloot
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@lodesmets @MikeD90
I'm having the same issue and see that the PR #115499 is merged into dev.
If i run a homeassistant/home-assistant:dev container and configure synology_dsm there the photos show thumbnails in home assistant but if I try to open the pictures it still gives a 404. Are other code changes necessary to make it work or am I missing something?

@lodesmets
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It was a long time ago since I made the change. So sorry, now the library is updated, I also need to make a change

Sorry for the delay

@lodesmets lodesmets linked a pull request May 18, 2024 that will close this issue
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@ndonkersloot
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It was a long time ago since I made the change. So sorry, now the library is updated, I also need to make a change

Sorry for the delay

You don't need to be sorry about anything. Your help to this integration is something to appreciate not something to be sorry about, no matter how long it takes.

So, Thank you!

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7 participants