FB13462772: Messages still makes sounds in-app if notification sounds are turned off

[dgriffinjones]

• Date: 2023-12-11
• Resolution: Open
• Area: Messages
• OS: macOS
• Type: Incorrect/Unexpected Behavior
• Keywords: iMessage, messages, notifications, notification sounds

Details

What does the Messages issue you are seeing involve?
Notifications

What issue are you seeing with Notifications?
Something else not on this list

Does this issue only happen with the Messages app?
Yes

What time was it when this last occurred? (Example: 12:00 pm EST 02/14/2018)
Dec 11, 2023 at 6:45 PM

Description

• In System Settings.app > Notifications > Messages, turn off “Play sound for notification”.
• Notification banners for incoming text messages will arrive silently in the background when other apps are active.
• If Messages.app is the active app, incoming messages will still play notification sounds.

I turned off notification sounds because I find the noises irritating. If I turn off notification sounds in System Settings, that should affect behavior no matter which app is focused.