Email Inbox adds "reply+" before the address

[PtkFerraro]

Describe the bug

When I setup the channel EMAIL with IMAP/SMTP and send an email do the address, when an agent replys to it, the email goes to the user with the reply address of "reply+suporte@xxxxx.com". It adds "reply+" before the address.

To Reproduce

Chatwoot 3.8, Docker Swarn + Traefik

Expected behavior

In this case of IMAP, i think the address should be the original withou any change. If is the case to chage, it should be suporte+reply@xxxxxx.com , so would be an alias and good part of the email servers would understand.

Environment

Docker

Cloud Provider

AWS

Platform

Browser

Operating system

Linux 20

Browser and version

Chrome

Docker (if applicable)

docker 26.1.2

Additional context

No response

[linear]

PR-1089 Email Inbox adds "reply+" before the address

[PtkFerraro]

This problem is related when you select the FRIENDLY sender name. The PROFESSIONAL works perfect.